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Source ↗@happyvertical/smrt-support
Channel-neutral support cases with lifecycle, routing, service targets, escalation, and auditable service time.
What it gives you
Channel-neutral support cases with lifecycle, routing, service targets, escalation, and auditable service time.
- 01Chat and email land in one tenant-scoped case, idempotent on replay
- 02Writes go through service facades so lifecycle and audit evidence cannot be bypassed
- 03Delivery work stays in smrt-projects; a work link connects the two